(03) 9994 8286

Christmas tree delivery Melbourne

 

All Christmas tree prices include FREE delivery 7 days a week in Melbourne Metro*.

Disposal/Collection of the Christmas tree can be chosen at checkout for a small fee. Collection is between 04th and 10th January or you may choose your own date.

 

MORNINGTON PENINSULA:  Thursday December the 03rd, 12th and 18th December, please mention Peninsula Delivery during checkout or contact us before your order. 

CBD DELIVERY: a CBD surcharge will be applied at check out for $39.00. This is due to traffic and parking and applied by our drivers. Postcode: 3000

NEXT DAY DELIVERY: Orders must be placed before 12noon for next day delivery.

WEEKEND DELIVERY: FREE weekend delivery up to 23rd December.

OUT OF METRO DELIVERY:  During check out, the website will say if we deliver to the area. 

Christmas tree collection before 24th December: We can collect your Christmas tree before the 24th December for a fee of $36.01. You can select this option at every tree.

Christmas tree satisfaction:  Based on, case by case scenario, we will exchange a Christmas tree for a small fee  (Christmas tree sizes between 3 foot and 7 foot only). T&C apply.

NB: Please refer to FAQ (below) in regards to delivery time of your chosen day. 

 

Here is a map of Melbourne Metropolitan FREE delivery areas. 

Real Christmas Trees Melbourne Delivery

 (click on the image for a larger view)

Find your suburb for FREE delivery - click here

(alternatively at check out when you entre your postcode)  

Frequently Asked Questions

 

  • Do I need to be home for the delivery?

No, you do not need to be home during the delivery.

Things you want to note when you will not be home during the delivery:

  • Make sure there is room to leave the Christmas tree infront of your building.
  • The area is shaded with a bucket of water for the Christmas tree.
  • The place is safe and secure. 
  • If you live in an apartment or secured place, please provide instructions.
  • We do not take responsiblity for leaving the Christmas tree unattended. 

 

Note: There might be a re-delivery fee if detailed instructions are not provided.

 

  • Delivery time on your specified day.

Unfortunatly we are unable to give you a delivery time. 

In your written instructions you may specify if you would like our driver to phone you when on their way. 

NEW: we have an option of a "Specific time delivery" which you can choose your own time for an extra cost: link

 

  • Installation of Christmas tree on delivery.

You must specify in your order that you want the Christmas tree installed/set up on delivery.

Requirements:

  • It is preferable that you are home on the delivery day.

or if you are not home, we can still install a Christmas tree, just leave instructions. 

  • You must have a stand. (working or one of ours)
  • Your place of residence must be safe for our drivers to enter.
  • We may refuse to install the Christmas tree if one of the above is not met. 

  

  •  CBD deliveries:
  • It is recommended that someone will be there to accept the delivery of the Christmas tree.  As there might not be any room to leave the Christmas tree which has a shaded area and/or a secure place. 
  • We take no responsibility for leaving the Christmas tree if no-one is there to collect it.
  • If there is no-one to collect the delivery and no instructions provided, we might not leave the Christmas tree and an extra delivery fee will incure for another delivery. 
  • There is a CBD surgarge that will be added at checkout.

Note: A re-delivery FEE might be charged if no-one is there to accept the Christmas tree on delivery. 

 

  • Apartment and secure places deliveries:
  • Please organise a drop off point and provide instructions in the comments box at checkout. 
  • If there is a security guard, inform them of the delivery.
  • If there is no-one to collect the delivery and no instructions provided, we might not leave the Christmas tree and an extra delivery fee will incure for another delivery.

Note: A re-delivery FEE will be charged if no-one is there to accept the Christmas tree on delivery. 

 

  • Weekend deliveries and Public Holiday deliveries.

Weekend delivery is included in our 7 days a week FREE delivery.

 

  • When do Deliveries commence and end?

Deliveries are made all year round. Free delivery starts in the last week of November and last day of delivery is the 24th of December. We can deliver any day of the year. If the date is not available for delivery during check out, please contact us to organise one. 

 

  • Collection/Pickup of Christmas tree after the season.

Collection/Removal/Disposal/Pickup of Christmas tree start in the first week of January. Please check our Collection Timetable so you know exactly when the tree is collected. 

If the collection date does not suit you, you may purchase a special collection of your Christmas Tree here.

 

Note: Please leave the Christmas tree on your nature strip/front of your home on the day of collection.  

Alternatively, provide us instructions on where to pick up the Christmas tree. 

examples: side lane, behind a building, indoor, call before pickup, No pickup.