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Privacy Policy

Privacy Policy 

updated – August  2019 

This following document sets forth the Privacy Policy for the Real Christmas Tree Melbourne website, https://www.RealChristmasTrees.Melbourne

Real Christmas Tree Melbourne is committed to providing you with the best possible customer service experience. Real Christmas Tree Melbourne is bound by the Privacy Act 1988 (Crh), which sets out a number of principles concerning the privacy of individuals. 

Real Christmas Trees Melbourne is trading as PF & FR Pty Ltd.

Pricing of Products on RealChristmasTreesMelbourne.com.au 

All prices of Real Christmas Trees and other products listed on the website are in Australian Dollars. 


Collection of your personal information 

There are many aspects of the site which can be viewed without providing personal information, however, for access to online orders Real Christmas Tree Melbourne customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password. 

Sharing of your personal information 

We hire a Melbourne Based Delivery Service on our behalf, including but not limited to handling customer support enquiries. This company will be permitted to obtain only the personal information they need to deliver the service. Real Christmas Tree Melbourne takes reasonable steps to ensure that this organisation is bound by confidentiality and privacy obligations in relation to the protection of your personal information. 

Use of your personal information 

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this Site. 

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices. 

Changes to this Privacy Policy 

Real Christmas Tree Melbourne reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site. 

Accessing Your Personal Information 

You have the right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Real Christmas Tree Melbourne reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis. 

Contacting us 

Real Christmas Tree Melbourne welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by E-mail: RealChristmasTreesMelbourne@gmail.com subject line: Privacy Policy